| 1 | Manufacturing Experience | 15% | Years producing wearable devices, annual output, production lines, and experience with private-label orders. | Auditable factory profile, production records, customer references, and a physical or video factory audit. | Prefer suppliers with documented wearable-device production history rather than general electronics assembly only. |
| 2 | Product Hardware Capability | 12% | Support for heart-rate monitoring, motion sensors, sleep tracking, display options, vibration motors, and waterproof construction. | Detailed bill of materials, component specifications, engineering drawings, and working samples. | Confirm that each advertised function is supported by the actual sensor hardware and firmware. |
| 3 | Software and App Integration | 12% | Mobile application availability, Bluetooth connectivity, firmware updates, language support, data export, and API options. | Live app demonstration, update policy, compatibility testing, software documentation, and data-flow explanation. | Test Android and iOS pairing, notification stability, synchronization speed, and account-management functions before approval. |
| 4 | Quality Management System | 10% | Incoming inspection, process control, final inspection, traceability, corrective actions, and complaint handling. | A valid ISO 9001 certificate issued for the relevant manufacturing site, plus quality-control records. | Verify certificate scope, issuing body, expiration date, and factory address independently. |
| 5 | Compliance and Safety Documentation | 12% | Electrical safety, electromagnetic compatibility, restricted substances, radio compliance, battery transportation, and market-entry requirements. | Applicable test reports for CE, FCC, RoHS, REACH, Bluetooth qualification, and UN 38.3 battery testing, where required. | Treat certificates and test reports as model-specific; do not accept documents issued for unrelated products. |
| 6 | Sensor Performance Validation | 10% | Measurement consistency for steps, heart rate, sleep-related metrics, activity recognition, and battery-level reporting. | Defined test protocol, repeatability results, comparison against a reference device, and transparent limitations. | Avoid medical or diagnostic claims unless the product has the necessary regulatory authorization for the target market. |
| 7 | Battery and Durability | 10% | Battery capacity, charging cycle performance, standby behavior, enclosure strength, strap durability, and water-resistance design. | Battery test records, charging-temperature data, water-resistance test method, and accelerated aging results. | Require a written definition of water resistance; IP ratings and swimming suitability are not interchangeable claims. |
| 8 | Customization and Engineering Support | 8% | Logo printing, packaging, strap materials, user-interface customization, firmware changes, and tooling support. | Written scope of customization, engineering-change process, sample approval procedure, and tooling ownership terms. | Separate standard customization from genuine product development when comparing quotations. |
| 9 | Order Quantity, Lead Time, and Cost | 6% | Minimum order quantity, sample charges, tooling fees, production lead time, payment terms, and shipping capabilities. | Formal quotation with Incoterms, production schedule, capacity assumptions, and a clear cost breakdown. | Compare total landed cost, not only the unit price; include testing, packaging, tooling, freight, and warranty reserves. |
| 10 | After-Sales Service and Data Protection | 5% | Warranty period, replacement policy, spare parts, technical response time, cloud hosting, privacy controls, and data deletion procedures. | Written warranty terms, service-level commitments, privacy policy, data-processing agreement, and escalation contacts. | Confirm who owns user data, where it is stored, how it is transferred, and how accounts can be deleted. |